Privacy Policy
Last updated: Draft, not yet approved.
DRAFT — this text is a working draft and must be reviewed by a lawyer before launch. Company name, organisation number and address are placeholders.
1. Who is responsible
[Company name], org. no. [Organisation number], , is the data controller for personal data processed through Smart Digital Guide. Contact: golonldn@hotmail.co.uk.
2. Account use and the data we process
For customers: name, email, optional phone number, property details and billing information. For guests: nothing is required — a guide can be read without an account.
3. Customer responsibility for content
If you place personal data in your guide (for example a host's phone number), you are responsible for having a lawful basis for publishing it.
4. Why we process data
To provide and support the service, handle subscriptions and invoices, answer enquiries and meet legal obligations.
5. Data storage
Data is stored with our hosting providers inside the EU/EEA where possible. In this prototype version, guide content you enter stays in your own browser and is not sent to any server. Data is kept for as long as your account is active and afterwards only where the law requires.
6. Cookies
Necessary cookies only, unless you consent to optional ones. See the Cookie Policy for details and how to change your mind.
7. Third-party services
We use processors for hosting, email delivery, payment and translation. They may only process data on our instructions and under a data processing agreement.
8. Your rights
You may request access to, correction of, or deletion of your personal data, object to processing, ask for a copy of your data, and complain to your national data protection authority.
9. Service availability and security
We use appropriate technical and organisational measures to protect data. No online service can promise absolute security or uninterrupted availability.
10. Limitation of liability
Liability relating to the service is limited as set out in our Terms & Conditions, within the limits of applicable law.
11. Contact information
Privacy questions: golonldn@hotmail.co.uk — [Company name], .